Austin B.
9/21/2025
The Pinole Shoe Palace is a much better experience compared to the Concord Sun Valley location. The staff here are respectful, helpful, and show a real willingness to assist customers -- whether...
Shoe Palace
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(12)
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1362 Fitzgerald Dr
Pinole, CA 94564
Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States. What began as a small family business has now grown into an extremely popular chain of stores and an online retail site. Shoe Palace was built on a strong belief that amazing service, above all else, is the most important reason why any business flourishes.
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Reviews
2.512 reviews
D. Reneé B.
5/7/2025
I'm not sure why they have such a low rating on here, but this is by far the best Shoe Palace in the surrounding area, including Emeryville and Concord. They have the best inventory out of all the...
Judith Z.
6/19/2025
Reason for two stars: the music was blasting, so loud I couldn't believe the company thinks this is a way to attract customers. Not only loud but pounding hammering ear-splitting noise. However,...
Anna A.
1/19/2025
Excellent customer service! Chris went out of his way to assist us. Would definitely come back again.
Jeffrey F.
5/7/2025
After reading reviews I went to Shoe Palace anyway. My experience with service there was fine. I was asked by 3 different employees if I needed help within the first few minutes of arrival. My...
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