Every time I reach out to this place and get Roger specifically my issue is resolved almost instantly, he knows his stuff and he has amazing customer service. I tell everyone I know about this...
Shoe Lab
(48)
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History
For over 50 years, Shoe Lab in Los Angeles has provided exemplary services in all leather works. The original founder of Shoe Lab, Jerry Guederian, is well known for his expertise in shoe repair, graduating from A.R.S Sutoria Institute of Shoe Design in Milan, Italy. Jerry witnessed great potential in a young man named David. For years, they worked closely as Jerry mentored him using all his knowledge in shoe repair and skills in dyes. David Turcios continues to provide his expert skills in leather through his creativity, hard work and dedication to the art of shoe making and repairs. Shoe Lab located in West Los Angeles' Rancho Park and WESTFIELD Century City locations, provide the best in custom shoe and leather services under the detail oriented oversight of the owner, of now 30 years, David Turcios.
Specialties
Shoe Lab continues the legacy of quality craftmanship for the shoes you love. We provide quick and professional services for a variety of leather needs from shoe shines, repairs, full restoration, and custom leather-works. We have created a reputation with our local and foreign business community, entertainment industries, as well as our neighboring high-market and department stores for our expedited and superior quality services.
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Reviews
A complete joke of a business. Dishonest staff who pass the buck when there's a problem. Definitely avoid the century city location.
Terrible, if zero stars was possible I would have selected it. I have been waiting for them to provide me a pair a shoes I gave to them over a month ago. They keep lying saying they will call me...

If I could leave a zero rating I would. I took my brand new leather boots here to get the calf stretched. They fit, but need a little bit of wiggle room, maybe a half an inch. Every single time...
WOW I wish I took pictures of these shoes before just to show how messed up they were. I took pretty good care of these shoes. I waxed them and always used wood shoe trees. But I was at an...
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