When my partner and I walked into the Serramonte VW on 4/06/2025 we knew that we would be buying a GTI but we didn't know from which dealership. Sho Tsai helped us that day and I can honestly say...
Serramonte Volkswagen
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It's is a LONG review but please stay with me as it just keeps getting worse. On Wednesday June 25 the parts and service department called me to set up the appointment for my rear passenger...

This review is to give praise to the sales agent Sho. He was fantastic discussing the cars with us. He was very patient and knowledgeable. We took one car on a test drive, but we ultimately went...

I can't say I would be in a hurry to try and use their services for anything from here. I called to get a quote for a service. The lady for the service department number kn the website answered...

I had a very pleasant experience through the entire process. Did the paper work at VW. The process was clear, went quickly and Sho stayed after hours to make sure I was taken care of all the way...
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