
John was an excellent technician. He diagnosed the problem right away, ordered a part and promptly fixed our microwave.
(11)
John was an excellent technician. He diagnosed the problem right away, ordered a part and promptly fixed our microwave.
This is the worst service I have ever had. I called for service, and was told I should buy the service where you pay $50 per month and they cover all the appliances in your home; which I did....
The worst customer service ever!! Our water heater went out last night and lucky for us it was under warranty. Sears said that they could send out a tech in one week... what? Cold showers for a...
Well we are now 40 days in and STILL no repair as parts are on back order and each time I call I get transferred at least 3 time a and this is a minimum of 30 minutes each time .... Never never...
1 star is generous for this company. Steve, the repair tech, was excellent and was a diamond in the rough. Everyone else in this org was unhelpful and offered nothing but excuses for why it took...
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