San Jose Water

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1251 S Bascom Ave

San Jose, CA 95128

+1 (408) 279-7900

http://sjwater.com

San Jose Water is a regulated private utility service provider and one of the largest urban water systems in the United States, known for its sophisticated infrastructure and commitment to delivering high-quality water to its customers. The company is actively engaged in community programs, environmental stewardship, and ensuring reliable water service through various investments and updates to its systems.

In addition to traditional water service, San Jose Water offers innovative features such as smart meters for enhanced account management, leak detection tips, and customer assistance programs to support low-income residents. The utility is dedicated to transparency in its operations and has implemented measures to combat in-person scams targeting its customers.

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Reviews

1.510 reviews

Laura G.

5/24/2023

I don't often write reviews, but I feel compelled to create one now. I just had an incredibly positive experience with Joanne, a representative of SJWC. She came over to our residence to assess...

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Jamie s.

7/14/2025

Horrible new payment platform. NOT user friendly and I am very tech savvy. To add, the phone system to make a payment is ridiculous. I was calling from out of the country to make a payment (only...

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Y M.

10/6/2025

August bill $905!!!!!!! My bill is like $350 an every 2 months!! Called to get a reading for a daily output, oh you can't get that.. why? Because they just don't have that.. What is wrong with SAN...

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Mary F.

9/26/2025

I'm a SJWC retiree, made several attempts to reach someone in HR and accounting but to no avail. no one answers their phone nor do they return calls. The phone system takes you in circles with...

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Phil K.

8/24/2025

!! S JWater is Stealing from its CUSTOMERS !! During my investigation of use of the real-time Smart Meter, I could watch our water use in gallons. Having a Biotech background, I know this meter...

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San Jose Water Company

San Jose Water Company, a subsidiary of SJW Group, is a leading provider of water services in San Jose, California. With a focus on infrastructure upgrades and water system safety, the company is dedicated to delivering high-quality water to both residential and business customers. As part of SJW Group, San Jose Water Company operates alongside other subsidiaries, including Connecticut Water Company, Maine Water Company, SJW Land Company, and Texas Water Company. Committed to excellence, SJW Group has earned recognition for its financial performance and dedication to environmental, social, and governance practices.Generated from the website