Samsung Experience Store

Yesterday I was helped by Savannary a Samsung rep. She understood my needs and approached each one with efficiency, knowledge, patience and sensitivity. She solved each one and gave me direction...

The in-store service for my needs was great! I specifically came in for a screen protector replacement for the Fold 5. Even though it was out of the warranty window, they let you have it replaced...

I went with a friend to see about replacing the battery in an older Samsung Galaxy smartphone. The options presented were to send it out for repair (which could take a week or more) or purchase...

I like Samsung products but people hired by Samsung to work at this store are the worst in terms of intellect and customer service. The Indian guy who looks like the store manager has no...

I brought my phone in because it was sounding an alarm anytime I plugged the USB in to charge it. The warning on the screen indicated that there could be debris or possibly water in the port and...