Quizzer Q.
2/16/2013
This review is mainly for Ritika. Excellent customer service and we always contact her for all the international tickets. I highly recommend her.
Sai Travels
Closed
(20)
520 Lawrence Expy Ste 307
Sunnyvale, CA 94085
Sai Travels is a reputable travel agency located in Sunnyvale, CA, specializing in organizing complex itineraries to India and Asia. With a team of experienced agents, including Shilpa and Kenny, they provide exceptional customer service, promptly returning calls and ensuring smooth transactions. Their expertise in navigating through challenging situations, such as flight cancellations and rescheduling, makes them an invaluable resource for travelers seeking peace of mind.
For over 10 years, Sai Travels has been delivering professional and reliable travel arrangements at competitive prices. Customers, like Trivikram K and Ravi K, have praised their ability to secure the lowest airfares, particularly for trips to India. With a focus on customer satisfaction, Sai Travels, led by Shilpa, has built a strong reputation as the go-to travel agency in the area, consistently providing excellent service and meeting the diverse needs of their clients.
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Reviews
3.020 reviewsMK P.
5/10/2024
Terrible customer service! I just got off the phone with a guy, KENNY, from this travel agency and he was extremely rude. I called to find out the best rates and airlines to travel by in the...
Chaitra S.
5/2/2022
Customer service - 0 pathetic!!!! Such an arrogant person and curses the customer for asking questions!! Ridiculous. Seriously I have no idea how this business is still functional with the...
Ashit J.
5/26/2023
I had the best ticket booking experience with Sai Travels. We have been tickets with them for the past 15 years and it has always been a great experience from booking to support. We recently...
Janu L.
6/2/2022
Pretty disappointed. The gentleman I spoke to was proactive and extremely communicative until I made a booking with him and then ghosted me repeatedly after especially when I had questions about...
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