
They came on time, diagnosed the machine quickly, help me with a some thing that was outside the scope, seemed a reasonable fee.
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Ross HVAC and Appliance Services, based in Rohnert Park, CA, offers a comprehensive range of heating, cooling, and appliance repair services tailored to meet the unique needs of local clients. With a commitment to excellence and a 99% customer satisfaction rate, their team combines industry expertise with personalized service to ensure reliable solutions for both residential and commercial needs.
Specializing in HVAC systems, water heaters, and refrigeration, Ross HVAC prides itself on prompt service, with 85% of repairs completed on the same day. Their dedication to customer care is evident in their thorough communication and attention to detail, making them a trusted choice for homeowners and businesses alike.
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They came on time, diagnosed the machine quickly, help me with a some thing that was outside the scope, seemed a reasonable fee.
Update 4/28 After this review I was contacted by Ross and then this morning by Ericka the manager who was very apologetic and got the technician right out. He fixed the problem and now my washer...
Came out next day! Had the part. Helped me load freezer foods into my cooler. Done. Maybe an average or a bit higher service fee but I think some new companies were undercutting them to generate...
Dryer repair. Fast response, was able to get someone out to check out our issue the next day. Which was great because we really need our dryer. Dmitrii was very polite, found the issue right away,...
Message on washer was 'No Water'. Technician arrived, played around with buttons, diagnosed a short circuited board. Did not pull washer - water valve later discovered to be turned off. Simple...