Amazing experience today!! The manager of this location is Larissa and she truly is a Gem! with customer service like hers i recommend shopping at this location! Called in and spoke to the...
RIMOWA
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Wow, I guess everyone's experiences are vastly different! I bought an Essential Cabin in pink :). I told Nicole I needed a suitcase that would fit the requirements for a couple foreign domestic...
On 06/30/25, I visited this RIMOWA location. I was immediately greeted once I entered the store. I looked around for a bit and then Andy Yang, Client Advisor approached me & introduced himself. He...
Went in last week for my carry-on suitcase lock replacement. It was a very straightforward process. I was in and out of the store in approximately 30 minutes. Great customer service.
First of all I'm Asian. The Asian people specifically the Chinese ladies that work here are so rude and speak to you like you're from mainland china. The voice the tone the condescending manner...






