
I love this store! Will and Chris both gave 5-star customer service helping me find the perfect lighting for my home. Their professionalism, design style and overall friendliness made this...
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I love this store! Will and Chris both gave 5-star customer service helping me find the perfect lighting for my home. Their professionalism, design style and overall friendliness made this...
Shipping costs are ridiculous and not refundable! I ordered two wall lights at the Berkeley store. They charged me $75 for shipping. The Assistant Manager, Chris, told me that if I returned the...
Poor customer service. High-priced product that fails to endure, and they do not uphold their quality commitments. I have half a kitchen with messed up hardware caused by their manufacturing flaw,...
On July 12, 2025, I bought a fireplace grate for $529 (not including shipping and taxes). It was supposed to arrive by July 23. it is now August 19. I have called customer support 4 times since...
Three years ago, I did a Kitchen remodel and spent the money on what I thought was top tier hardware that would last a lifetime. There was obviously a manufacturing defect because half of the...
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