Ruben V.
7/26/2025
Great Service from Andrew (Loves Catalina Island)! I've been a member of REI for decades, long enough to know what the dba REI stands for (Recreational Equipment, Inc.). I love shopping at REI....
REI
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1900 W Empire Ave
Burbank, CA 91504
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
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Reviews
3.5270 reviews
Andy L.
6/11/2025
I'm really glad Burbank has an REI. As someone who hikes and backpacks, having their service to help outfit me for my treks is really nice. Their customer service is pretty knowledgeable,...
Darlene Q.
11/15/2025
The service is great!! When I had to return a pair of shoes, they were very nice about it. I like their socks that separates your toes. They have quite a few different things there that aren't in...
Sanaz S.
11/30/2024
This REI is a thumbs up! Plenty of inventory, and well laid out. Parking is ample. Employees are a bit hit and miss...the guy in the shoe dept got my husband's size, then went to have a long and...
Bruce C.
10/15/2025
Customer service here is so inefficient and slow. I've tried so many times to give this place a try with multiple different purchases and services. Time and time again they continue to fail me....
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