Reign Alexa C.
10/27/2025
Everyone at REI are very friendly people, they are always willing to help out whichever you need and if you're having a hard time deciding what type of product they will be there to give advices...
REI
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1662 Commercial Way
Santa Cruz, CA 95065
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
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Reviews
3.542 reviewsBill G.
10/14/2025
Best customer service in town, especially in the footwear department! Kudos to Robin for providing excellent service (she was busy)...great staff and knowledgeable on most brands:) This store goes...
Dave S.
6/1/2025
There good. For me, I'm not looking to upgrade or buy new equipment for backpacking camping, snowboarding or cycling. For me it's replacing as needed. I am a co-op member. Have been for time. So...
Lee D.
8/1/2025
Quality/Quantity - We are regular customers at your Reno, NV location. My wife reminded me that we had a $30 gift card, so we stopped by here. Did not find anything here we wanted or needed. And...
Aman S.
9/22/2025
Quickly and finally visited this particular REI at the southern edge of Santa Cruz. It is a brand spanking new building connected to a Chefs warehouse- I will review that one soon it's spectacular...
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