Prices: very expensive Customer service: fabulous I came here today to get hiking shoes and a new backpack. The person helping me was very friendly and I enjoyed the experience. He helped me very...
REI
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I love REI. I've been an REI member for decades and I love it. I've been to several locations over the years, from the Bay to Bend, and probably elsewhere, so it was particularly jarring to go to...

I needed to return something and the lady at the registers next to the entrance literally "forced " me to go all the way to the back of the store to the return area despite telling her that I had...

Love this REI. I've been here quite a few times and anytime I need things for hiking, camping, or climbing. I feel like they are short staffed at times, and you may need to wait to get help with...

I will never ever shop with this brand again. I had to deal with a particularly pushy cashier that would NOT take no for an answer when I declined the membership. I eventually just agreed to it so...