I have changed my rating from one star to a five star after having heard from the business. Full apologies and full refund. "Good Morning Antonia, Just wanted to apologize for the frustration...

UPDATE: After a frustrating initial experience, I will share that the business reached out and tried to make things right which is always very appreciated. I do wish some things were done...

I called Raphael's today for a very last minute order that we needed. They were incredibly responsive, gracious, and the customer service from Gloria took me aback. She could not have been more...

Great service! Needed to change the delivery day the week of my party and Kay arranged it with great patience. Definitely recommend them!

Mediocre service. the staff at will call is sometimes so chipper and happy and other days have the worst attitude. I remember them being such a great place to rent from, but In future I will rent...