Quest Diagnostics

Truly the weirdest experience, the waiting room is extremely dark and unwelcoming. The tv is weirdly loud and blares quest ads. There is not a worker in sight. They bring you back, review your...

1. Rude staff 2. solo cups for urine tests (!!!) 3. pointless appointment system, you get to wait for an hour past your time, even if you just need to drop a sample.

I did not have an appointment and came in and was seen within a half an hour. Everything was smooth and easy and my phlebotomist was exceptional. Truly, it was the least painful and quickest...

Honestly, just book an appointment to be seen faster. I waited over two hours to get my labs done because I was a walk-in. Not blaming the staff here, we all know there's a shortage.

Quest is taking a minimalist approach to patient care. No human employee in the waiting area, no office personnel whatsoever, and only phlebotomists to handle every situation. Shameful business...