Public Utilities Commission

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320 W 4th St Ste 500
Los Angeles, CA 90013
+1 (213) 576-7000
http://cpuc.ca.gov
The California Public Utilities Commission, also known as the CPUC, regulates privately owned electric, natural gas, telecommunications, water, rail transit and passenger transportation companies. As a part of the State of California, it offers authorizes video franchises, as well as works to ensure consumers access to reliable utility services at reasonable rates. The commission promotes California s economy and protects against frauds in the communications, energy, transportation and water industries. Its communications division assists the commission in developing and implementing policies to promote competition to address regulatory changes by state and federal legislations. Through the Consumer Protection and Safety Division, the California Public Utilities Commission oversees licensing, safety procedures for hot-air balloons and the air and land carriers of passengers and household and industrial goods.

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Reviews

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1.08 reviews
Julie
2/25/2025

Spare me, please,"Specialized Caseworker" A specialized caseworkers will work with you to determine the facts of each case and then interact with the utilities to attempt to resolve any...

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Sera K.
5/21/2018

100% useless. No one should have to go through the song and dance and expense of hiring a lawyer, going to court, and asking a judge for a subpoena to obtain a copy or list of their own phone...

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M.J. M.
1/11/2018

They r the WORST telephone, internet communication system I've ever had. Customer service ZERO, technical support ZERO, technician ZERO!!! If u hv a choice CANCEL ur services w them ASAP.

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Ann M. P.
7/20/2017

Frontier Communications needs to be investigated!!!!!!!!!!! I have called them for 5 months, every month, due to errors on my billing statement.. They tell me every month that my problem will be...

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Anubis F.
10/13/2010

Ever try to get something done about Verizon? Well the regulator, the PUC is not home to the public. dealing with Verizon and the PUC is to get equal frustration. However, the PUC is a bit better....

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