Public Storage

Have been a Public Storage customer for 20 years, 12 at the San Juan Capistrano location. After dealing with an extremely rude and unprofessional manager named Miguel, I was dreading going into...

Mediocre. Overpriced vs competition. Lights when burned out take forever to replace. And the gates and remote access is spotty. Few people on site to help 800 number useless pretty much...

Office hours are false, no one is ever here or answers the phone. Wasted 3 hours driving here multiple times and still haven't gotten access to a unit I paid for.

Horrible customer service. Business practices that border on fraud, beware. My senior mom down-sized and had to put decades of belongings in storage. We rented a 10' x 10' unit, but once we...

I had trouble booking a storage unit and was met by incredibly rude and condescending sales rep. I immediately canceled my reservation and will be finding another storage facility.