D R.
5/26/2014
When I bought my present home from Family Development it had many issues. After the walk through I had filled up the form to indicate what needs to be taken care of, only some issues were...
Professional Home Warranty Services
Closed
(9)
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26470 Ruether Ave Ste 108
Santa Clarita, CA 91350
History
PHWS was created as a service to help builders with warranty callbacks. As a third party PHWS helps builders and homebuyers recognize the difference between homeowner maintenance and builder responcibility. PHWS provides a complete customer care infrastructure including a call center, 24 hour emergency service and weekly review and follow-up so the builder and homebuyer understand the step to resolving customer care and warranty concerns.
Specialties
PHWS is a 3rd party customer care and warranty management callback company for new home builders and developers.
Also at this address
Reviews
2.09 reviews
Lauren B.
7/12/2018
In short: If your potential home is leveraging PHWS for "customer care," my advice is to run and run fast. Unfortunately, PHWS is hands-down the most miserable company I'm yet to work with in my...
Brian H.
9/22/2009
Here's my conversation with Angela Lopez from PHWS. Me: What's the latest time slot I can make an appointment for? Angela: 2pm Me: Ok I'll do it at 2 Angela: no you can't Me: but you just said...
April A.
8/9/2018
Someone from PHWS contacted me and I was able to schedule my appointment after work. Work was done nicely and quickly. I'm glad it work out. It's sad that I had to email the builder for help...
Shoyi C.
4/26/2010
Our building in San Francisco uses PHWS for on-going maintenance issues. So far, after almost 2 years of dealing with them, we've had nothing but bad and frustrating experiences. We've had...
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