Ola S.
6/19/2025
they were fine for the first little while... but now they do not deliver when they say they will AND this week we had 9 empty bottles for them to take and had ordered just one new one -- they left...
Primo Water
$
Open
(628)
Photos
4300 Missouri Flat Rd
Placerville, CA 95667
Primo Water is a leading provider of refreshing drinking water, offering a convenient and eco-friendly solution for staying hydrated. With self-service refill stations and a wide network of retailers, customers can easily fill their own bottles with filtered water, ensuring great-tasting refreshment whenever they need it.
Primo Water also offers bottled water delivery, allowing customers to have quality water conveniently delivered to their doorstep. With customizable orders and a variety of flavored and sparkling waters available, Primo Water ensures that customers can enjoy their favorite beverages while staying hydrated. Additionally, their water exchange stations provide full bottles of purified water, allowing customers to easily exchange their empty bottles for recycling and receive savings on their next bottle.
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Reviews
1.0628 reviews
David T.
10/9/2025
I would give negative stars if I could. I would go into detail about how much this company sucks but after reading just a handful of the other reviews, they are all having the same problems as...
Luann M.
9/26/2025
Updated my review to add: The saga continues! I officially canceled in June and even received a refund in the same month. They didn't pick up the dispenser until last week (after multiple...
Audra-Breanne D.
9/22/2025
I have had one of the most frustrating customer service experiences with Primo Water. Since their recent merger, the quality of service has plummeted. Beginning in July, my scheduled delivery was...
Herman T.
10/6/2025
Avoid this company. You will never be able to cancel the service. They run it like a scam.
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