Pottery Barn Kids

I visited this location, not fully with the intent of purchasing, but because everyone was so warm and attentive I decided to pull the trigger. One of their team members, Ann, assisted me with...

ONLINE ORDER/PICK UP REVIEW: Pottery Barn Kids has great furniture, so I'm comfortable ordering some items online without seeing it in person. This time I ordered a bookcase, and decided to pick...

As other have said, they seem to hate kids. It's a KIDS store and they are bothered by kids touching/playing with the toys. The manager was so bothered by some kids just touching the rocking toys...

Lorena was a huge help during my visit. She guided me through picking out my Anywhere Chair, offered great design ideas, and even suggested thoughtful add-on gifts. Yes, I could easily buy online,...

I could add negative rating if that was an option. Refund/return process at its WORST! Wish I read the review online before purchasing anything here. Besides the fact that it takes weeks/months to...