
We purchased a new gas fireplace insert in May from Ponderosa Hearth and Home. The new owners of the business were very attentive and provided a quick response to our quote request. After...
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We purchased a new gas fireplace insert in May from Ponderosa Hearth and Home. The new owners of the business were very attentive and provided a quick response to our quote request. After...
Very friendly and removed my old insert quickly. They did a great job and cleaned up everything.
I contacted Ponderosa online one evening to get a quote to clean and service my two gas fireplaces and dryer vents. I received a reply the next day with a quote I was really happy with! Service...
Absolutely horrible customer service. I left 4 messages to check on the status of a part that was to be ordered to repair my fireplace. No response. I went to the business and explained how I...
We bought a wood burning stove from This store many years ago. It has been very difficult to get them to come and clean and service the stove over the years. We needed it serviced because it...
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