Matt, the store manager, has always been very helpful to me whenever I've had an issue at Petsmart. All the people that work there are fantastic. That is what you want in a pet store. You can...
PetSmart
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Bad attitudes. Rude. No greeting, no assistance offered, just bad customer service all around. Had no issues helping/assisting certain people. So maybe take your establishment with your bad...
The customer service in this store is awful. I just went in to purchase a ball for my dog and when I got to the cashier - he said what is your phone number? No "Hi - how are you", just wanted...
This review does not apply to the entire PetSmart facility as you know it is multilayered. The grooming department has proven to be professional & customer service oriented as is the PetSmart...
I wish they had more ghost shrimp and a better selection of aquatic plants. Workers are always nice and the line moves fast.
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