PennyMac Loan Services

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3043 Townsgate Rd # 200
Westlake Village, CA 91361
PennyMac is a leading national mortgage lender and servicer.

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1.538 reviews
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Derik M.
7/1/2021

For the most part this a really great mortgage company. They have always been easy to work with in almost every area. When I refinanced my house the process was super easy and was actually able to...

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Amy H.
7/10/2025

We have been trying to assume a VA loan through PennyMac since March, and the experience has been incredibly frustrating. I am an active duty U.S. Air Force member, and my husband is a retired Air...

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Sandamal S.
11/16/2025

I got my issue resolved after almost 2 years of this nonsense. The problem is simply that PennyMac has a convoluted process for fixing issues. You need to get around their automated system and...

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Nikky L.
12/5/2024

If you are using them, make sure your money or loan is in order in terms of what happens when you die. It was a trial when my dad died and I had to deal with them. Since I didn't want to assume...

Olivia L.
11/15/2025

A mess of a company. The loan assumption process is unforgiveable and relentless. I have had to submit the same documents 3 to 4 times over and then they lose everything. They email docs for...

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