Payless ShoeSource

I was so impressed on my last visit I just had to ask, what's the secret? Like a few other companies (Houston's restaurant eg) could it be the training? The sales associate shared that yes, she...

TL;DR: Payless Shoes inforces illegal practices of denying customers from returning products WITH receipts. Supervisor of Payless Customer Services even said so! So I just had a terrible...

I'm very upset with a cashier I encountered here. I always purchase online and return to a nearby store. This female cashier, instead of REFUNDING me, she CHARGED me the shoes I was returning. She...

We just left the shoe store tonight. We were very disgusted with the 2 women on staff there and the man that was hanging out. The customer service was not very good when asked for assistance with...

Kaleayah was AMAZING! She provided excellent service and great tips on the sales happening that day! So much so that I stopped to ask not only what her name was, but how to spell it! She was...