Pasadena Water & Power

It's really nice to be in a city that has a local community run utility. Unlike the gas company or Edison, they are responsive and helpful and make any repairs that are required in a timely...

Poor customer service. Most if not all of the city's EV charging stations are broken. Horrible mismanagement & misuse of taxpayer's money. Some POS is collecting a six figure salary.

My interaction with Pasadena Dept. of Water and Power was not a positive one. The representative who I spoke with was very insensitive and disrespectful. I was calling to request startup service...

we are a business in city of Pasadena and cross street doing construction for almost 3 years and every time I called for any complain they even didn't bother themselves to listen to us and since...

Careful consideration my ass. You were advertising your partnership with Powerflex to manage your EV chargers starting in April. Now you cancel it. You're an ass backwards city. I'll avoid it from...