Palm Beach Tan

Love PBT! I was a member years ago when I lived in LA and utilized their Beverly Hills & Brentwood locations. I recently also resigned up at their Chino location because my office was close by...

I'm paying for one of the highest memberships and it's really because it's so close to my house. I loved the prior owner and shop. For years, the service was the best, quality of bulbs and tanning...

Place has gone down hill. Customer service is awful. The girls don't acknowledge customers waiting. They have 1 girl working at 11am so the beds aren't clean and they can't ask a purchasing...

Walked in today to be surprised by the associate that didn't seem too thrilled having a job here. Barely made eye contact, barely looked like she wanted to say hello, didn't ask me if I needed...

Improve you're training, or hire a manager that understands what a customer is trying to tell them. I only wanted to tan for 1 month. That girl didn't charge me a membership. I guess the different...