Alpha E.
9/20/2025
Rory and the team were amazing. We had our wires chewed off by rodents when camping in Big Sur and had to tow it to a the closest AAA certified shop. We got in and were greeted with exceptional...
Pacific Motor Service
Closed
(83)
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550 E Franklin St
Monterey, CA 93940
Pacific Motor Service is a family owned automotive maintenance and repair company with a focus on providing world class customer service for the Monterey Peninsula. We make maintaining and repairing your vehicle convenient, with online scheduling and shuttle service as well as providing free rental cars for major repairs. Our staff has technical expertise to diagnose and repair all major domestic, Japanese and European makes and models. Pacific Motor Service emphasizes the importance of effective communication and client engagement. We have an exceptional capability to meet clients where they are; providing clear, articulate descriptions and explanations, we transform difficult to understand information into actionable knowledge. We also strive to bring out the best in our team, focusing on personal and professional development, resulting in a fundamentally leadership-oriented enterprise.
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Reviews
3.583 reviews
Adam S.
11/11/2025
Had my 2015 Dodge Ram towed to Pacific Motor Service. AAA only gave me a few choices on where they would take it, so I chose Pacific since they were the closest. I called PMS and asked if they...
Mara C.
1/3/2025
Major Shout Out to Pacific Motor Service. From our first contact with the exceptionally professional Beatrix; great phone skills and very knowledgeable. She scheduled us for right after New Year's...
Girolamo C.
8/5/2025
Being a Process Improvement and Product Trainer within the automobile industry for over 26 years I have spent much time in automotive service departments. I have seen it! Pacific Motor Service...
Allison G.
10/20/2025
Beatrice was so helpful and kind while I was going through car issues and one of the most stressful days of my life. She was patient and helpful through the whole process. Customer service 10/10....
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