Pacific Access Elevator

We have a 25 year old, four level home elevator manufactured by a company that has gone out of business. Pacifc Access Elevator has done our annual service and addressed some long-term problems...

I wish I'd read these reviews sooner! We are deep into our construction process, and Kurt has tragically EVAPORATED. Nearly two months of calls and emails, all unreturned. Before I read these...

I'd rate this company at zero stars if it was possible. Stay away. I'm building a home w/ elevator and was dealing directly with Kurt Frietzsche, the owner. Kurt disappeared midway thru the...

Waited 9 weeks to get my elevator serviced, it never happened. During that time, I called them 4 times to try to set up an appointment. They kept saying they would call back and schedule...

I've been trying to get the lift they installed fixed for 4 days. Can't get through the receptionist, who can only say, our repair person is out sick. Asked for a supervisor, the owner can't get...