Otay Water District

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2554 Sweetwater Springs Blvd
Spring Valley, CA 91978
+1 (619) 670-2222
http://www.otaywater.gov
The Otay Water District was created in 1956 by a small group of private citizens, ranchers and landowners who were concerned about the declining quality and quantity of water from their rural wells. Today, Otay serves the water needs of more than 110,000 people in a rapidly growing area. Otay is a revenue-neutral public agency, meaning each end user pays his or her fair share of the District s costs of water acquisition and the operation and maintenance of the public water facilities. Otay also owns and operates a wastewater collection and treatment system, providing public sewer service to approximately 5,000 homes and businesses within the Jamacha drainage basin near Spring Valley, Calif.

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Reviews

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2.57 reviews
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Patricia C.
2/8/2017

Very friendly and helpful customer service!! Each and every time I call or come in I revive exceptional service!!

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Nelson A.
6/4/2025

very poor administration and customer service,we have been in our house for more than 35 years and always paid our bill,they just shut off our water without enough or proper notice,they should...

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Gina R.
8/24/2023

Poor customer service!! Be aware ! They will shut off your water source with little to no warning !! Wow , if you have any circumstances including medical issues that will lead to delays in...

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Tracee L.
12/23/2022

I have been a customer for 31 years. I have never missed a payment. I pay them about $25,000/year or maybe $900,000.00 since becoming their customer! In Nov. I was on a vacation in Mexico for the...

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Ron X.
4/9/2024

Was in the hospital for four days in January. A notice was on my door when I got home for excessive water use. Got a plumber and discovered ALL THREE of my toilets were constantly over-running....

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