Otay Ranch Eyeworks

My updated review is long overdue! I came in this year with my grandmother to get our eyes checked. From making the appointment online to ordering the glasses was a great experience! Pauline, Dr....

I was once a regular customer at this location for years, but never returned after the frustration of my last visit. While I was there, the front desk staff offered to adjust the nose pads on my...

The girls at the front are not good at their jobs and lack costumer service skills. We asked to order the contact lenses a month ago and it hasn't come in. Unfortunately, this is not the first...

Will never come back here. Went in for my eye exam (issue with that as well, as they made me come in two different times to do something that could have been done on the same day) paid for new...

I received the worst customer service here. I took my 14 yr old son for his glasses. After three different visits, I kept getting the incorrect frames and I was asked to come in and pick them up...