Optum - Willow

Arrived on a Saturday afternoon. The office appears vacant from the outside and is unkept and unclean. The inside office was clean. The reception staff is abrupt and unfriendly. I politely asked...

Optum is the worst medical group I have ever dealt with. I'm not sure even where to start. 1. It takes months to get an appointment with your primary care physician. 2. The office does not...

It is impossible to see the doctor I have had for some 30 years - unless I wait 4 months. Is this care????? And the appointment I had for August was for some unknown reason cancelled!!!! I am in...

The actual care providers I've encountered have been pretty kind, but this is at the cost of a completely disorganized and incompetent administration. Long story short, I experienced a life...

I am the care giver for my mother. The doctors, once you see them, are very good. There administration system is 3rd world. My mother need to be seen by a specialist for Neurologist. It took...