Optum - Glen Oaks

This place isn't glitzy and the parking situation could be better, but the people that work here are generally very nice. The nurses that come to get you always greet you by name and ask you about...

I just received a call from Optum regarding my dispute and they said the first visit is to "establish relations" with patients so it "doesn't matter if the doctor comes in for 5 minutes or 2...

They cut my exam short and kicked me out of the exam room because they had problems running my insurance card, even though they already made me sign a waiver stating that I would be responsible...

I waited 3 months for an appointment as a new patient, which I was understanding about. Finally my appointment came around and I was 7 minutes late due to parking being an issue, plus someone was...

I would like to thank Eileen in the front office she was very helpful , it makes a difference when your not feeling well and someone shows you they care .