This review is for Dr. Mira Stotland: Dr. Stotland is exactly the kind of medical professional I hope to see every time I start visiting a new doctor. She is knowledgeable, personable, and...
Optum - Burbank
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Good luck ever getting anyone on the phone. Was stuck on hold for 20 minutes multiple times without ever getting to a human. Their automated voice claims there is a chat function on the site...
Optum is just awful. I called the office to make a returning appointment with Dr. Stotland. No one answers the phone. I waited a very long time. I also called the Patient Experience line (800)...
By the way, they're soooo full of it. After they left their usual "so saddened by your experience" nonsense I decided to call them back, as they requested. WASTE OF TIME! Left me on hold for 20...
If you are thinking about using Optum, run away as fast as you can to another office. Any office will be better than this one. I have endured frustration after frustration from messages not being...







