D A.
8/4/2025
Crappy service, crappy customer service by phone. I just feel sorry for the one and a half nice people they have staffing the place, which usually has lines of fed-up folks out the door. Why the...
Optimum
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(269)
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911 W Wabash Ave
Eureka, CA 95501
At Optimum Eureka, CA, we are not only a cell phone store but we also provide and service your Internet needs.. With the latest 5G mobile phones running on Americas largest 5G network, you can stay connected with cutting-edge technology. Enjoy in-person support and shop with one of our Retail Specialists. Our high-speed Internet service provides reliable and fast connections for all your online activities. Explore Optimums products, plans, and services, and see how Optimum can save you money on your Internet, TV, and Mobile bill. Our excellent customer service will help you find the perfect device and plan to meet your needs. Visit us today at Eureka, CA.
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Reviews
1.5269 reviews
John S.
10/6/2025
UPDATE 10-6-25 - In June, Optimum finally reduced my monthly internet bill to $50, but did not refund anything from the past ($300), and they said the rate would be "locked" for 12 months. Today,...
Joshua C.
9/11/2025
This is not directed at the people who work at the Eureka office, they have been easy to work with and quick to help, this is focused on my experience with the online customer service which is...
A E.
7/14/2025
Why is there ALWAYS a line here? It's 10 am and they just opened. Terrible service, calling customer service is awful. It took talking to 3 different people to cancel service. I would literally...
Dick J.
11/18/2025
Like many others, I'm very frustrated with the inaccurately-named Optimum. In late 2017, the nonprofit I work for moved from Arcata to Eureka. What was then called Suddenlink was able to take our...
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