Sherri L.
6/27/2025
People I suggest to never use Ontrac delivery services, they are absolutely horrible!! This is the 3rd time I didn't get my order. These people don't know what they are doing claiming they can't...
Ontrac
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(62)
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Los Angeles, CA 91352
OnTrac, based in Los Angeles, CA, specializes in last-mile e-commerce delivery services, catering to the needs of online businesses and their customers. Their network covers 35 states and Washington, D.C., ensuring efficient deliveries across a significant portion of the US.
With a focus on speed and cost-effectiveness, OnTrac boasts delivery times that are 1.9 days faster than national carriers and cost savings of 10-35%. Their emphasis on small package handling results in reduced shipping expenses, making them a practical choice for businesses looking to optimize their logistics.
OnTrac prides itself on being a reliable alternative to traditional shipping methods, offering a diverse carrier mix to help companies mitigate risks and enhance flexibility in their delivery strategies. They also actively contribute to community welfare initiatives, showcasing a commitment to social responsibility beyond their core services.
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Reviews
1.062 reviews
Roseanne S.
2/19/2025
OnTrac drivers steal your delivery and whatever else is around. They take a picture to falsify delivery and empty the box or take it after the photo. There is no recourse because there is no...
May A.
12/13/2024
Short Review : OnTrac is the WORST. Long Review : I place orders with walmart.com, homedepot.com, and other retailers who use OnTrac (despite my begging them to ship packages by any other...
Tara A.
10/12/2024
This delivery company is horrible. They delivered my package to the wrong address on 9/30 sent a picture and I emailed the right address door with my apartment number and they said call the...
Ania U.
1/13/2025
OnTrac is a complete joke!!! There is no way of contacting them. Their tracking is not real nor updated. Their live chat is non existent - after waiting for a live person for 30 minutes I was...
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