It has been a few years so I figured I'd update to say - still 5 star service! Michael is very responsive and happy to talk through different scenarios for my auto and renter's insurance, and...
Norbert Cronin & Company
(17)
Norbert Cronin & Company, based in San Francisco, CA, offers a comprehensive range of insurance products including auto, homeowners, renters, and business insurance, tailored to meet the diverse needs of their clients. With a commitment to exceptional customer service, they provide dedicated agents who assist in finding the best rates and coverage options available.
The company also emphasizes a strong claims support system, allowing customers to file claims 24/7 through an automated digital experience or via their claims hotline. Their focus on affordability, customer satisfaction, and reliable coverage helps Californians save significantly on insurance costs while ensuring peace of mind.
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Reviews
Last year we were told our building needed an inspection. The inspection was held. Norbert Cronin never sent the report to us or to the insurance company despite multiple requests on their part....
Poor customer service for an insurance agent. They don't answer their phone. Multiple attempts at updating our commercial lines account, thought this was solved last year, still hasn't been fixed.
Horrible company. Been a customer for 10 years. High rates, no return calls, terrible service. The dad who started the company would be embarrassed to see what the family did to this firm....
I'm an HOI and auto ins customer of Norbert Cronin. They haven't returned any of my many many many calls, voicemails, or emails. It's like they've fallen off the face of the earth. Very disappointing.
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