Murasaki

Came here on a Sunday looking for a 'cheap' futon for a spare bedroom. If you are looking for something of lower quality and on the cheaper end, then do not come here and by all means, I do not...

Extremely rude staff. Hung up on me on the phone because they didn't want to help me with an exchange, even though the receipt only says no exchanges on futons. Too bad because I was planning to...

Update: The sales person called me and refunded the full money. I am now happy with the service and hope every customer is treated with the same trust in the future. Of course, we have known the...

Just purchased a full tatami bed with futon. Linda was so kind. Thank you Linda, can't wait for it to arrive Oct 3!

Some of the older reviews seem to be no longer accurate. E.g. Furniture being made in Fremont etc and therefore taking 3-4 days is far from truth. Murasaki is a retailer simply taking orders and...