Mercedes-Benz of Encino

I had scheduled a time to meet with Alex--aka Mr. King, to help my friend purchase another Mercedes. The entire experience was nothing short of exceptional. From the moment we arrived, Alex made...

Very disappointed with Mercedes-Benz of Encino When my lease ended in 2022, I decided to purchase my Mercedes for the first time because of the low inventory during COVID. Knowing that repairs on...

Extremely disappointed with the service. I submitted a request to cancel the wheel protection and service plan on May 7th. According to their own policy, the process should take 60-90 days, but...

1 Star - An Absolute Disgrace to the Mercedes Brand Mercedes-Benz of Encino has been one of the most frustrating and disappointing dealership experiences I've ever had - and with a brand new...

1 1/2 minute 06/05/2025 1 1/2 minute read: Our car was due for its scheduled "A" service. So I scheduled an appointment for Thursday, 06/05/25, 9am, I arrived shortly before 9am, parked my car in...