Mark Horowitz

Dr Horowitz is a great doctor and his office runs very smoothly. I have never had a shorter waiting time for appointments then at his office. They usually get me in and out in 15 minutes. I feel...

I think the staff needs to be more responsive toward emails and returning phone calls.

Poor bedside manner. Rude, terse and dismissive. I know doctors are busy people but he couldn't be bothered with any pleasantries, didn't make eye contact and was out the door within minutes...

In short: CUSTOMER SERVICE/FRONT DESK IS NOT GOOD! The doctor/nurse practitioners might be fine, but what's the point if the front desk says they will call you back (and they DON'T for three days...

Just got back from a skin cancer check. The front desk workers seemed unable to understand how a mask worked. One wore her mask beneath nose and one just took hers off to fix her hair and left it...