Mall Services Group

Highdive is a strategic research consulting firm based in Petaluma, CA, specializing in customer experience (CX) solutions. They focus on customer-centric strategies and innovations that enhance online interactions through comprehensive services like usability studies, predictive analytics, and employee experience optimization. By leveraging targeted research and data-driven insights, Highdive helps businesses design memorable experiences and optimize customer journeys, ensuring every touchpoint aligns with brand promises and objectives. Their commitment to understanding customer needs allows them to create effective web and mobile applications that foster lasting relationships between clients and their customers. Generated from the website

MarketLive creates and deploys world-class e-commerce technology specifically designed to meet the unique requirements of catalogers, retailers, direct marketers and manufacturers. Its MarketLive platform is the leading enterprise-class solution that leverages advanced business intelligence that online merchants need to enhance the customer experience and increase online sales. Since 1995, MarketLive has focused exclusively on providing the e-commerce technology and Web site development that successfully sells goods and services online. In addition, MarketLive powers more than 150 Web sites for many top marketers, including National Geographic, Electronic Arts, The Swiss Colony and General Motors. The company is located in Petaluma, Calif.