Vanasa L.
6/3/2023
Customer Service responded to my email after 3 days and refunded the overcharged amount. They were polite and understanding. Glad my situation was resolved. I would still recommend doing your...
Lugg
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(158)
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Los Angeles, CA 90001
Lugg is a fully insured moving and delivery service in Los Angeles, CA that offers convenient and efficient solutions for a variety of needs, including store delivery, small moves, used item delivery, donations, storage moves, and junk removal. With just a push of a button, customers can book a truck and movers on their schedule, with arrival times as quick as 30 minutes.
Backed by a multi-million dollar insurance policy, Lugg provides peace of mind by ensuring the protection of customers' belongings. Their friendly and professional Luggers go above and beyond to deliver a 5-star experience, handling items with care and providing live tracking for added convenience. Whether it's moving furniture, delivering used items, or removing junk, Lugg is the go-to service for hassle-free and reliable transportation.
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Reviews
3.0158 reviews
Mark W.
8/28/2025
* The movers' delay of three and a half hours significantly disrupted my scheduled move, which I had arranged three days in advance. I tried rescheduling through the app after being notified that...
Mayuri B.
5/31/2025
Terrible experience! I can understand that fuck ups happen, but to have no customer care empathy and responsiveness. Such businesses should not receive any funding! And Tim, stop playing video...
Tina B.
9/9/2025
Overcharged, customer service was bad and did nothing, 20 minute job was turned into 2 hours.
Jennifer C.
1/17/2025
I'm shocked that this company has 2.9 stars at the time of this post. They should have 1 star at most. Lugg was referred by Arhaus to move a floor sample from store to home. Lugg damaged my...
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