Timber E.
10/5/2025
Sandra provided excellent customer service today! She asked me what I came in for today, and when I indicated that I was headed to Sicily for 2 weeks she orchestrated finding a great set of...
LOFT
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1251 S Main St
Walnut Creek, CA 94596
Your Walnut Creek, CA LOFT is all about effortless, undeniably feminine style. Our clothing is modern and casual, featuring tops, sweaters, dresses, pants, jeans, shoes, accessories, petites and more. At LOFT, we create clothing that works everywhere in a woman’s life – at home, at work, on the weekend and beyond. Carefully crafted, undeniably feminine and ultra-wearable pieces that are about the vibe as much as they are about details. Welcome to LOFT.
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Reviews
3.058 reviewsBrandi A.
10/9/2025
You will be lucky to get your order if placed online. Can't never get a straight answer as to why order placed 2 weeks ago is still processing still past the estimated delivery date. When reaching...
Lauren N.
9/1/2025
I ordered three tops online that never arrived. The tracking number showed that the clothing was returned to sender, but Loft never sent a refund. They are unethical and I agree that their...
Brandy B.
8/24/2025
When I walked in I had a terrible first impression. The store manager Lacey looked tired and wanted nothing to do with me, I could tell by the way she talks to her staff she over works them. But...
Cheryl L.
11/11/2023
The customer service in store was going to be a 1 star until Justine saved the day. I ordered a shirt online and it was taking the associate 10-15 min to find. The whole point of ordering online...
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