LOFT

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377 Santana Row
San Jose, CA 95128

LOFT is a popular women's clothing retailer with over 375 stores across the United States. Known for their modern, feminine, and versatile clothing, LOFT offers a wide range of stylish options for women who want to look and feel confident wherever they go. From everyday essentials to trendy pieces, LOFT provides head-to-toe outfits and perfect wardrobe staples at an incredible value, making getting dressed effortless and enjoyable.

With a commitment to building genuine and lasting relationships with customers, LOFT offers trusted in-store stylists and an optimistic spirit. Their return and exchange policy allows for hassle-free returns of unworn, unwashed, and defective merchandise, either by mail or at any LOFT store location. Additionally, LOFT offers in-store pickup for online purchases, allowing customers to conveniently pick up their items at a participating store. Joining their styleREWARDS program is easy and provides customers with exclusive rewards and benefits. Overall, LOFT is a go-to destination for women seeking fashionable and affordable clothing options.

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Reviews

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3.067 reviews
Photo of Jason A.
Jason A.
4/7/2025

Thank you Erica! Thank you staff @ Santana Row LOFT for finding my lost pendant! I lost it last Saturday . I retraced the places my daughter & I went to & decided to just leave my number to your...

Photo of Benny W.
Benny W.
10/1/2024

This store is well-stocked, clean, and organized. The staff members were extremely helpful and friendly. The cashier was very knowledgeable about the current promos and pricing. There is a large...

Photo of Rox P.
Rox P.
3/28/2025

I'm not short enough to be considered as petite but not tall enough for regular length pants. I love Ann Taylor and Loft for pants; I never have to alter the length. I went to the Loft today and...

Photo of Stacey S.
Stacey S.
12/7/2024

This store is a huge mess and has been every time I've been in there in recently. Customer service needs improvement. Manager was handling an issue between another customer and staff today,...

Photo of Nancy K.
Nancy K.
12/30/2024

I went to the loft at Mayfair to pick up an order, one was in stock and the other cancelled. The associate went to see if the second one was there and it was! They would not honor the price I...

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