Timothy L.
4/21/2012
I'm surprised that liberty got such low reviews but then again reading them, they weren't based on the service they received from their agents but claims itself. Which of course is another story...
Liberty Mutual Group
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(29)
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1807 Santa Rita Rd Ste D
Pleasanton, CA 94566
Liberty Mutual Group, based in Pleasanton, CA, is a prominent insurance provider offering a comprehensive range of personal and business insurance solutions. Their services include auto, home, renters, and small business insurance, catering to a diverse clientele with specialized policies like identity theft and pet insurance.
With over 100 years of experience in the industry, Liberty Mutual is dedicated to delivering 24/7 customer support and helping clients save an average of $950 on their insurance needs. The company emphasizes a commitment to providing tailored coverage options, ensuring that customers have the protection they need for their assets.
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Reviews
1.529 reviews
Lawrence B.
11/7/2025
I live in CA need I say more? Well, I will anyway. I have a perfect driving record with this Liberty Mutual for 20 years, and they arbitrarily cancelled me and stuck me with a sleazeball company...
Jim N.
4/8/2025
I've been with Liberty Mutual for my auto insurance for probably 30+ years (with only one claim, I might add). Last week I rec'd a letter from LM stating they are done with CA. They encouraged me...
Michael B.
10/23/2024
They bought State Auto and summarily cancelled my homeowner's insurance. No explanation. Just try to call them. You can't. Their robot phone is awful. The letter they send you has no useful...
Lisa B.
3/7/2024
Liberty Mutual sucks so bad! When I call I can't get through the first 3 times at least because their system doesn't recognize my phone number. The agent I complained to said "yeah it's been...
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