Jacob at LensCrafters is an absolute exemplary employee. His work ethic is outstanding and his sales and customer service skills are exceptional and he deserves an immediate pay increase. He...
LensCrafters
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Made an appointment. Got confirmation. Got there they told me I didn't have an appointment but would see me (after I showed them the confirmation). Waited an hour to be told they are sorry but...

I love this location, my doctor Dr. Sungulyan is a gem. I love her. But the reason why I'm writing this review is because I had an issue with my glasses and Jacob was the MVP of solving all my...

Yesterday, my boyfriend and I visited the Sherman Oaks LensCrafters, where I've been a loyal customer for years, purchasing both prescription glasses and sunglasses. The day prior, my boyfriend...

Customer service here is horrid. Walked in on a weekend as soon as the store opened at 10am, two employees were as unhelpful as possible - i will not return