LVWMD does not act like a normal utility. They treat customers like customers. Every time I call, I get a friendly person on the line trying to help me out. I recently had an issue and worked with...
Las Virgenes Municipal Water District
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Update: eventually they did the right thing and cleared the matter up with the collection agency.

once went on their tour of water. kinda interesting but they did not want to answer questions about fluoride they add to what you drink. fluoride is a bad thing when ingested. its actually toxic...

Customer service is above exceptional! I had an issue with billing (more my fault than theirs) and Albert patiently went thru my account line by line. Then the light finally came on and I...
I recently started handling bills for my 95 year old mother who lives in Westlake Village. I noticed on the bill under sanitation that the service charge is for 3 residents. I was told it has been...
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