Lan Peru

I am going to buck the trend here and say I really liked Lan Airlines. The flight was from LAX to Lima. I did also fly them from Lima to Cusco and all of the flights were really good. They were on...

Horrible. Callous. They endangered a group of people who were their CLIENTS. Here's the short form: they cancelled the last flight out of Cuzco, Peru, and told their passengers they were on their...

I'm flying international for over 40 years with few problems, this is the absolute worst customer service extortion in my experience. I was 2 hours & forty five minutes early for a JFK-BUENOS...

TERRIBLE customer service when something goes wrong. We were bumped from an overbooked flight from Lima to Cusco and given a voucher for US$45 each. Could not redeem at airport or city LAN office....

This airline is being operated and is owned by unintelligent,uninspired,uncaring and incompetent bafoons. Flight from LGA to Lima was delayed 3 hours because of a broken bathroom on the plane and...