Staff is very helpful and nice. They have a wide variety of clay and glazes and they sometimes have fun freebies.
Laguna Clay Company
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I'm new to ceramics and taking a class for which I needed to purchase clay. Because it's about an hour drive I called first to make sure they had the type of clay I needed in stock. Because this...
Bad, bad customer service! Do not speak to Andrea (order processing rep), very rude, she sounds annoyed and very condescending. I will not be ordering from Laguna anymore. Go to Aardvark clay...
I just had an incredible experience at the retail store. Ashley was so helpful in explaining to me the correct materials for an upcoming project. She was very patient, friendly, and educational....
Their clay is good but the customer service is Terrible rude employees on the phone staff at the front desk are not very helpful at ALL I'd suggest to management they address this issue...
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