Both Kiera Zhu and Stephanie Zhang are well trained agents. They all help me with knowledges and patience. I felt that I've been serviced. Thank you very much.
KCAL Insurance Agency
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KCAL Insurance Agency, based in Columbus, OH, is renowned for its exceptional customer service and responsiveness. With dedicated agents like Paul Sun, Bruce Yu, and others, the agency ensures that clients receive thorough assistance during critical periods like Open Enrollment and beyond.
The agency's commitment to helping customers find the best insurance solutions is reflected in numerous positive reviews. Clients appreciate the thorough follow-up, availability for questions, and personalized service that KCAL provides, fostering long-term relationships with their agents.
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Reviews
Have been their customer for over a decade. Yet, when i called its office for a question related with health insurance renewal. The female lady was rude and disrespectful, she just talked over me...
No reliable Bad service many excuses! No one pick up the phone two times in a day and No return phone. Bad bad bad.... Finally 30 days later I see Mrs Grace, the owner of Kcal send me the...
Jacky is the best!! I have few policies with Kcal, Jacky helped my follow up on my insurance and solved all of my issues, very detail and responsible, Jacky is a trustworthy person. highly recommend.
I was a costumer recently and had changed my insurance from PPO to HMO, when I called the office in San Gabriel office, a friendly and polite lady answered the phone, she explained to me about...
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