Jo Malone London

Michelle Watkins, the manager of the store is by far the most attentive customer service and outstanding follow up that I've ever experienced. Michelle takes her job very seriously and does a...

Today my 22 year old goddaughter and I walked in to this store and started to try out the testers with the provided scent strips. The elderly Caucasian salesperson looked somewhat concerned when...

I know everyone's talking about Ursula and there's a reason why. She is so knowledgeable and so wonderful to work with she's just giving caring and I just go in there just to see her because she's...

I walked in looking for a gift and I have to say that I received the absolute best customer service and assistance from Ursula. I'm new to the Jo Malone world and was looking for a gift for...

I came in yesterday and Ursula helped me. She was terrific--really knows her inventory and even gave me a sneak preview of the Christmas gift items, and hostess gifts, they will release on Black...